We are proud of the quality of our goods and as such, if you find that your goods arrive with you in an unsatisfactory condition, return the unopened goods to the following address within 2 weeks of delivery and we will process a full refund for the returned part;

Bio-synergy Ltd, 469 Finchley Road, London NW3 6HS

We will not be responsible for the cost of postage and packaging to return items. We recommend using a Recorded Delivery Service for returns as we can not be responsible for items which never make it back to our warehouse.